About the Role
We are seeking a skilled and experienced IT Technical Manager to lead and support our IT operations. This role requires a strong technical foundation, leadership capabilities, and a strategic mindset to oversee our IT infrastructure. You will be responsible for ensuring seamless IT operations, managing a small team, and maintaining robust security measures.
Key Responsibilities
- Oversee and manage the IT infrastructure, ensuring system availability, reliability, and security.
- Lead a small team of IT professionals, providing guidance, mentorship, and performance management.
- Manage and maintain IT systems, including Microsoft, Sophos, and Citrix environments.
- Implement and monitor cybersecurity measures to protect company data and systems.
- Provide technical expertise across IT operations, including networking, hardware, and software support.
- Collaborate with other departments to understand IT needs and implement effective solutions.
- Maintain and update IT policies, procedures, and best practices.
- Manage IT projects from planning to execution, ensuring timely delivery and alignment with business goals.
- Support end-users with IT issues and ensure a high standard of IT service delivery.
- Liaise with third-party vendors and service providers for IT-related procurement and support.
Key Requirements
- Strong general IT knowledge with experience in system administration and IT support.
- Management or team leadership experience within an IT environment.
- Proficiency in Microsoft technologies, including Windows Server, Office 365, and Active Directory.
- Experience with Sophos security solutions, including endpoint and firewall management.
- Knowledge of Citrix virtualization technologies.
- Strong understanding of IT security principles and best practices.
- Excellent troubleshooting, problem-solving, and analytical skills.
- Strong communication and interpersonal skills to engage with stakeholders at all levels.
- Ability to manage multiple tasks, prioritize effectively, and work under pressure.
Desirable Skills
- Experience with cloud technologies such as Azure or AWS.
- Certifications in Microsoft, Sophos, Citrix, or cybersecurity-related fields.
- Knowledge of IT compliance and regulatory requirements.
If you are a proactive IT professional with a passion for technology and leadership, we would love to hear from you. Apply today to join our team and drive IT excellence in our organization.